Agentic retrieval techniques that hold up in production
Six agentic retrieval techniques backed by 2026 benchmarks: read enforcement, query decomposition, routing, split routers, verification, and step budgets.
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❯ did northwind change their pricing?
⏺ WebFetch(northwind.com/pricing)
⎿ three usage-based tiers, no per-seat option
⏺ WebFetch(northwind.com/changelog)
⎿ "Simpler, usage-based pricing" · 14 Jan 2026
⏺ WebSearch("northwind pricing change 2026")
⎿ 6 results · two teardowns, one HN thread
⏺ wire_search("northwind pricing")
⎿ 4 entries · $18/seat list, Mar 2025
⏺ wire_write(entry)
⎿ saved to competitors · tagged pricing, 2026-q1
Yes, and it is a bigger change than the changelog makes it sound. On 14 January they retired per-seat entirely and moved to three usage-based tiers billed on monthly active records, from $0.04 per thousand with volume breaks at 5M and 50M.
The headline effect is that our 20% advantage is gone at list. We were comparing $14.40 against $18 a seat, which held while both sides counted seats. The comparison now depends on how much an account processes, so there is no single number left to put on a slide.
I have filed it with the tier table and both teardowns linked.
❯ where does the crossover land?
⏺ wire_navigate("northwind-pricing-2026")
⎿ 3 related · our tiers, discount policy, Q4 win/loss
Around thirty seats for a typical account, though it tracks usage more than headcount. Below that we are still meaningfully cheaper and the gap widens as accounts get smaller, because their first tier has a floor we do not. Above it they pull ahead, and by a hundred seats they are about 15% under us unless the account is unusually write-heavy.
Worth flagging: the Q4 win/loss notes say price came up in four of nineteen competitive losses to them. It may not be the wedge we think.
Battle cards
Q3 roadmap
Churn analysis
wire · connected
Northwind isn't 20% pricier anymore. Rework their battle card.
I have read the pricing entry your Claude session filed on the 14th,
along with the tier table and the Q4 win/loss notes it links to.
Price is not going to carry this card any more. At list we are ahead
under about thirty seats and behind above it, which is too conditional
to hand a rep thirty seconds before a call. The win/loss data agrees:
price came up in four of nineteen competitive losses last quarter.
Reliability is the obvious replacement, but I do not want to claim it
without something recent and specific. Shall I go and find it?
yes, find something recent
Found it, and it is better than I expected.
Their status page shows 7h 12m of full downtime last Wednesday, the
12th. That is their third incident this quarter and the second over
four hours. Rolling ninety-day availability comes out at 99.1% against
the 99.9% in their public SLA.
I have saved the incident history to Wire and rewritten the card
around it. Price now sits in a "when it comes up" section near the
bottom with the thirty-seat crossover spelled out.
acme call in 10, they're evaluating northwind too
Don't lead on price. Northwind closed that gap on 14 January and it only holds under about thirty seats. Acme is at forty-five.
Lead on reliability instead. Northwind was down 7h 12m last Wednesday, third incident this quarter, and rolling availability is 99.1% against a 99.9% SLA.
exact date?
12 February. Second one over four hours this quarter.
perfect 🙏
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Agentic retrieval techniques that hold up in production
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